Cancellation Policy

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For Trekking/Camping/Ecotours (2-Days & 1-Night and Less) Activity

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    • If cancellation done by participant prior to 14 days of Tour/Event/Activity 100% of total price will be refunded. (Condition Apply- Check Note Below)

    • If cancellation done by participant prior to 7 days of Tour/Event/Activity 75% of total price will be refunded.

    • If cancellation done by participant prior to 4 days of Tour/Event/Activity 50% of total price will be refunded.

    • After that, no refund will be provided on for cancellation done by participant, irrespective even if you’ve booked within the last 4 days.

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For Long (3-Days & 2-Nights and More) Tour/Event/Activity like Special Tour, Backpacking, etc.)

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    • If cancellation done by participant prior to 28 days of Tour/Event/Activity 100% of total price will be refunded. (Conditions Apply- Check Note Below)

    • If cancellation done by participant prior to 21 days of Tour/Event/Activity 75% of total price will be refunded.

    • If cancellation done by participant prior to 14 days of Tour/Event/Activity 50% of total price will be refunded.

    • If cancellation done by participant prior to 7 days of Tour/Event/Activity 25% of total price will be refunded.

    • After that, no refund will be provided on for cancellations done by participant, irrespective even if you’ve booked within the last 7 days of Tour

 

For Wildlife Tours (7-Days, 5 Days & 1 Nights and Less) Tour / Expedition / Trail

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    • If cancellation done by participant prior to 60 days of Tour/Event/Activity 80% of total price will be refunded. (Condition Apply- Check Note Below)

    • If cancellation done by participant prior to 45 days of Tour/Event/Activity 60% of total price will be refunded.

    • If cancellation done by participant prior to 30 days of Tour/Event/Activity 40% of total price will be refunded.

    • If cancellation done by participant prior to 15 days of Tour/Event/Activity 20% of total price will be refunded.

    • If cancellation done by participant prior to 14 days or less of Tour/Event/Activity No refund will be provided

 

  • If Entire Tour/Event/Activity cancelled by Pune Travel Club or Autdoors, then refund will be processed within 3 to 7 business days of informing the customer about cancellation of Tour/Event/Activity.

  • No refund will be provided, if customer claim any kind of refund after 30 days of services provided.

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Please Note :

  • Amount will be refunded through Electronic Transfer or by the card (Debit/Credit)

  • Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 3 to 7 days of the day of cancellation request approved.

  •   Refund amount will be initiated after deducting upto 5% of the refund amount.     The applicable refund will be settled within 3 to 7 business days, after the cancellation request is approved.

 

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